Braxton Mills

Braxton Mills

Fullstack Software Engineer | Conversational AI Implementation Specialist

Available For Work
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Experience

Windstream
June 2022 - August 2024

Software Engineer II at Windstream

Remote
  • Engineered and enhanced conversational AI solutions for approximately 10,000 monthly customer interactions as a lead developer on the Data & AI team.
  • Collaborated bi-weekly with product owners to refine language models, boosting resolution rates by 43%.
  • Integrated language model servers into Salesforce CRM, enabling seamless access to customer context and enhancing AI-driven conversations.
  • Conducted data analysis and visualization using SQL and Python to deliver weekly performance reports to business managers and non-technical stakeholders.
  • Developed and maintained Docker images in Azure Container Registry, scaling Kubernetes clusters with geo-distributed instances for minimal latency.
  • Mentored and onboarded two interns, promoting agile methodologies, JavaScript best practices, and Git fundamentals, contributing to team expansion.
  • Tools: TypeScript (JavaScript), Node.js, PostgreSQL, Python, Java, Kubernetes, Azure, Salesforce development
Accrisoft Corporation
June 2020 - May 2022

Full Stack Developer at Accrisoft Corporation

Hybrid
  • Enhanced Freedom Software: Developed new features for over 150 non-profit organizations, improving website and membership management functionalities.
  • Cloud Migration: Migrated legacy systems to AWS, enhancing scalability and reducing operational costs by 20%.
  • Front-End Development: Designed and implemented responsive user interfaces using TypeScript and React, increasing user engagement by 25%.
  • Back-End Optimization: Built and optimized APIs with Express.js, reducing server response times by 35%.
  • Tools: TypeScript (JavaScript), React, Node.js, Express.js, SQL, AWS, Google Cloud Platform, Docker, Git
Contract

Freelance Developer at Kinga's K9s

Remote
  • Developed a responsive React-based web application for a dog training business with dynamic navigation and smooth scrolling.
  • Translated business requirements into user stories and actionable tasks following Agile methodology.
  • Built a custom form handling system with client-side validation and integrated a PHP backend for email handling.
  • Optimized the app with lazy loading and code splitting for better performance and ensured mobile responsiveness.

Projects

Atlas Agent

Built a JavaScript/Next.js dashboard with a NoSQL backend for real estate agents to chat with documents using an LLM. Implemented a RAG-based chat interface with GPT-4 and OpenAI embeddings. Automated CI/CD pipelines in GitHub for Azure Web Apps deployment.

socal - the social calendar

Developed Google Cloud infrastructure and contributed to the iOS app. Created an end-to-end solution for event creation, invitations, and RSVPs via Express. Hosted over 12,000 events on socal.