Braxton Mills

Braxton Mills

Fullstack Software Engineer | Conversational AI Implementation Specialist

Available For Work
Header 01Header 02Header 03

Experience

Windstream
June 2022 - August 2024

Software Engineer II at Windstream

Remote
  • Engineered and enhanced conversational AI solutions for approximately 10,000 monthly customer interactions as a lead developer on the Data & AI team.
  • Collaborated bi-weekly with product owners to refine language models, boosting resolution rates by 43%.
  • Integrated language model servers into Salesforce CRM, enabling seamless access to customer context and enhancing AI-driven conversations.
  • Conducted data analysis and visualization using SQL and Python to deliver weekly performance reports to business managers and non-technical stakeholders.
  • Developed and maintained Docker images in Azure Container Registry, scaling Kubernetes clusters with geo-distributed instances for minimal latency.
  • Mentored and onboarded two interns, promoting agile methodologies, JavaScript best practices, and Git fundamentals, contributing to team expansion.
  • Tools: TypeScript (JavaScript), Node.js, PostgreSQL, Python, Java, Kubernetes, Azure, Salesforce development
Accrisoft Corporation
  • Enhanced Freedom Software: Developed new features for over 150 non-profit organizations, improving website and membership management functionalities.
  • Cloud Migration: Migrated legacy systems to AWS, enhancing scalability and reducing operational costs by 20%.
  • Front-End Development: Designed and implemented responsive user interfaces using TypeScript and React, increasing user engagement by 25%.
  • Back-End Optimization: Built and optimized APIs with Express.js, reducing server response times by 35%.
  • Tools: TypeScript (JavaScript), React, Node.js, Express.js, SQL, AWS, Google Cloud Platform, Docker, Git
  • Developed a responsive React-based web application for a dog training business with dynamic navigation and smooth scrolling.
  • Translated business requirements into user stories and actionable tasks following Agile methodology.
  • Built a custom form handling system with client-side validation and integrated a PHP backend for email handling.
  • Optimized the app with lazy loading and code splitting for better performance and ensured mobile responsiveness.

Projects

Atlas Agent

Developed a dashboard in JavaScript/Next.js and NoSQL backend system to provide an interface where real estate agents could chat with their documents using an LLM fine-tuned for real estate language. Implemented a RAG-based chat interface with vector search using GPT-4 and OpenAI embeddings for fast retrieval of information from real estate documents. Fully automated CI/CD pipelines in GitHub for testing, containerization, and deployment to Azure Web Apps.

socal - the social calendar

Architected and implemented Google Cloud infrastructure while also contributing to the development of the iOS app. Designed, implemented, and developed an end-to-end solution for users to create and invite friends to events, browse local happenings, and RSVP to events via Express. More than 12,000 events have been hosted on socal.